meghna-chakrabarti Empire was giving me hard time with the price because they insisted brought right carpet when clearly cheaper one. The name was then changed to Empire Home Services

Floridadisaster org

Floridadisaster org

Several planks were replaced. They removed my old carpet and threw it out top floor window made mess driveway didn have courtesy of cleaning up during job. I also have hired an attorney who will be out take photos of the horrible flooring. Totally regret accepting this card. Well there times now where they have repaired floor has come up again is tears and gashes all flooring day three of calling joke customer service still cant get anyone out fix oh molding trim coming charge grand for that installers told was trash maybe cost dollars

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Pat catans

Pat catans

Reply Sue April at am will never recommend Empire. This person told me if needed my carpet fixed find another company do it because they were able . I have tried every other possible way to make this installation happen. Then called me few days later apologizing and asked am still interested having them install my carpet. Now the carpet is coming loose and padding isn laying correctly

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Garth brooks billings mt

Garth brooks billings mt

Out to the desired date. My issue was escalated to corporate thought perhaps there would be greater sense of urgency correct by GM and installation manager. They never told me and glued it down filled seam with carpet fibers look like grout. Ugh Sales person promised no seams and installers laughed had several

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Luke harangody

Luke harangody

We had to sleep at my daughter house last night because per Empire instructions broke down the bedroom sets. They took a service report and said that someone would contact with business hours. Back in September called Kim CS because wanted to remove wall and add closets the house

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Wing bonz

Wing bonz

The new planks stood out so bad that we contacted empire again and this time were told would have live with what was installed. Sincerely Vicki Battisti XXXX. I will hire someone else to do my floors in January February when am available again. No one has called

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Ndoc inmate

Ndoc inmate

My husband I moved all the furniture we are in our early ys at pm on Jaret called to tell that they not come due workers viable next time could was three weeks. I m going to call our local news channel and tell my horror story about empire. Well here are again Monday August and no one has called me the before even off. Why didn t get a call on Friday saying you would not be able to come out Saturday

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Best comment
Based on the comments I have read wish would investigated your company depth before contacted . rep that would be okay and it greatly discounted. I m not sure where to begin with how disappointed am Empire Today lack of response my installation